Michaela Heinzwaffen, codenamed BERTHA , was a member of the Umbrella Security Service, serving as a field medic.BERTHA is an excellent medic, dedicated to healing and keeping the human body working to its maximum potential. Her talent in this area overshadows the fact that she also has an extreme lack of bedside manner; it often seems it is her mission to terrify the person she is working on by detailing exactly how much pain they can expect to experience. This is a particularly pertinent point as BERTHA very rarely uses anesthetic.Her approach makes her completely unsuitable for work in a civilian role, but an excellent choice as the Wolfpack field medic where her toughness, and lack of sensitivity and sentimentality make her extremely effective.BERTHA also contracts with anyone willing to pay as a professional torturer. Just as effective at causing pain as she is at healing, she uses her extensive knowledge of the human body to bring her subjects to the brink of death and back again over and over until she gets the information she wants. Her personal work is also a vast source of top secret and back channel information for us which should not be discounted.Date of birth: Approx. 1964 Age: 34 Blood type: B+ Gender: Female Race/Nationality: Caucasian/German Occupation: Umbrella Security Service field medic Status: Unknown Show less «